Indeed, they share with us, mammals like them, instinctive governance and the capacity for emotional resonance, or empathy.So, even before the customer knew how to name his emotion, his pet gave him signals. Barking, agitation, interposition between the customer and the screen, quiet activity in his corner, falling asleep… And these signals are valuable to question: what is happening right now? What is this a sign of?
AndWhat about you? How do you use these resources?
For yourself, or for your clients – if you are a coach – ?
How do you make yourself available to these subtle and informative signals?
#signaux #embodiment #zoomdezoom #gouvernancescerebrales #révélateur